Why Standards?

In today’s fast-paced digital landscape, standards are the backbone of efficiency, reliability, and innovation. At iPaaS.com, we believe in setting clear, consistent benchmarks across our platform to ensure seamless integration, user-friendly experiences, and optimal performance. Our standards are designed not just to meet immediate needs but to anticipate future challenges, ensuring that our solutions evolve with your business. Dive into our standards matrix below to see how our commitment to these principles elevates every aspect of your experience with us.

VALUE AND BENEFITS FOR...

STANDARD

MiSP

INTEGRATOR

CUSTOMER

Data Normalization
Streamlines data import and mapping in normalized flows for both inbound and outbound interactions with iPaaS.com.
  • Facilitates easy understanding of iPaaS.com data for MiSPs and simplifies customer communication with an organized model
  • Effortlessly connect with any application supporting the data model.
  • Seamlessly merge similar data from various sources through iPaaS.com, improving insights. For example, customer data from ecommerce, call centers, and loyalty programs can be unified for a complete view in a CRM system.
New Integration Development
A framework of templates and processes for creating, documenting, and certifying integrations.

MiSP

  • Provides a straightforward method for MiSPs to add new integrations, either directly or via partners

  • Eliminates the risks, costs, and uncertainties associated with custom middleware development

INTEGRATOR

  • Easily get up and running with building integrations

  • Understand clear parameters for building and maintaining an integration

CUSTOMER

  • Ensures  certified marketplace subscriptions function as documented

  • Reduce the risks, costs, and uncertainties of custom middleware development
MiSP Role
Certifies employee roles at MiSPs for executing implementation and providing ongoing customer support.

MiSP

  • Provides a clear career growth path for employees engaged in iPaaS.com projects

  • Allows for specialized distribution of customer service tasks among different employees

  • Supports the development of new integrations by external integrators, without the need for direct contact with customers or MiSP team members

INTEGRATOR

  • Trains architects in conducting customer discovery and delivering standardized integration requirements

CUSTOMER

  • Assurance that the team working with them is certified for roles crucial to successful implementation and ongoing support
Reusability
A development and documentation approach focused on ensuring the reuse of code and materials as needed.

MiSP

  • Confidence in new features functioning reliably and consistently, backed by prior testing

  • Clarity on the documentation accompanying new features or processes from iPaaS.com

INTEGRATOR

  • Assurance that standardized best practices in coding are applied to minimize impact on their integrations

CUSTOMER

  • Confidence that new features will function reliably, based on established testing and standards
Documenting and Certification
A thorough process where platform components and integrations undergo testing, documentation, and certification prior to release, emphasizing self-documented code and transparent certification methods.

MiSP

  • Assurance in meeting customer goals through certified integrations and comprehensive marketplace documentation

  • Awareness that new features come with necessary training for effective customer support

  • Trust in new platform features being rigorously tested prior to deployment

INTEGRATOR

  • Access to a community-driven Integration Marketplace for expanded integration options

  • Well-defined criteria for what constitutes a certified integration

  • Explicit expectations for iPaaS.com documentation standards

  • Lower initial labor costs for certifying new integrations

CUSTOMER

  • Assurance in integrations performing as per their documentation

  • Lower initial costs in utilizing pre-certified integrations

  • Connection to a reliable network of certified professional Integrators

  • Trust in new platform features being extensively tested prior to release

Logging and Diagnostic
A system that streamlines error logging and resolution to reduce costs for customers and MiSPs

MiSP

  • Eliminates the need to investigate custom code for error diagnosis

  • Clearly identifies which third-party system to contact in case of errors

  • Aims to reduce and ultimately remove the necessity for custom middleware

INTEGRATOR

  • Provides a method for clearly presenting errors related to data handling

  • Facilitates faster development and quicker time to market

CUSTOMER

  • Significantly lowers total cost of ownership by reducing labor, service, and subscription expenses

  • Shifts focus from crisis management to quick, informed resolution of system issues

Hub-and-Spoke
Data consistently flows either TO or FROM iPaaS.com, linking with external systems. Once a system meets iPaaS.com's certification standards, it becomes universally compatible with all other certified systems in our network.

MiSP

  • Streamlines customer onboarding with efficient TO flow configurations, minimizing launch time and errors

  • Facilitates offering new systems with minimal development time, thanks to the one-click marketplace integration

INTEGRATOR

  • Launch MVP integrations with initial data flows and seamlessly add more over time

CUSTOMER

  • Easily add or modify technologies with flexibility

  • Confidence in seamless and accurate data flow

  • Control to restrict data flow where necessary

  • Clear visibility into data movements and errors

Service Methodology
A clear and concise system through which iPaaS.com interacts with customers, MiSPs and Integrators to provide the highest levels of service.

MiSP

  • Boosts profit margins for MiSP services

  • Establishes clear expectations for collaborations with integrators and customers

  • Aims for high customer satisfaction with the platform and services

  • Provides a risk-minimized, efficient deployment roadmap for customers

  • Defines pre-integration discovery processes for architects

  • Reduces, and aims to eliminate, reliance on custom middleware

INTEGRATOR

  • Establishes clear guidelines for collaboration with iPaaS.com and customers in integration projects

  • Defines what architects will document before the integration development begins
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CUSTOMER

  • Provides a predictable deployment path, ensuring clarity in costs and timelines

  • Offers access to a reliable network of certified MiSPs and integrators

Metrics
Track subscription usage across subscribers and third-party technologies.

MiSP

  • Empowers with data-driven insights to recommend the most suitable integrations for each customer

INTEGRATOR

  • Enables comparison of integration's performance with others in the marketplace using diverse metrics like cost and ratings

CUSTOMER

  • Provides with data and reviews to make informed decisions about the best-suited integration for their needs
API-first
Initiates feature development with API endpoints, followed by integration with the front-end interface.

MiSP

  • Custom development for a customer is only limited by the feature set they see in the platform

INTEGRATOR

  • Access to all data and configuration settings for a specific subscriber within any integration

CUSTOMER

  • Freedom to execute any platform task through an API, if desired
Low-code
Ensures system elements are usable with minimal development expertise.

MiSP

  • Enables certification of non-developer team members for various roles

INTEGRATOR

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CUSTOMER

  • Operate iPaaS.com effectively without requiring developer expertise

The iPaaS.com Approach

Joeseph Duke, our Founder, CEO, and Chief Architect, explains how iPaaS.com goes far beyond data integration.

Joseph Duke
iPaaS.com Founder and CEO

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