Discover how Lux Bond & Green eliminating developer dependancies and unlocked growth.
The Company
Founded in 1898, Lux Bond & Green is a family-owned jeweler known for its heritage of excellence and impeccable service. With a reputation built on trust, craftsmanship, and timeless luxury, the company offers an exquisite collection of diamonds, fine jewelry, and timepieces from some of the world’s most celebrated brands.
Serving generations of customers both in-store and online, Lux Bond & Green blends tradition with innovation to deliver a refined shopping experience worthy of its storied legacy.
Luxury Retail, Jewelry
West Hartford, CT
BigCommerce, Mailchimp, Adaptive
Partner Company Name
Before adopting iPaaS.com, Lux Bond & Green relied on a rigid, custom ERP system built on Microsoft 365. While functional, this system was limited to outbound communication and lacked flexibility for real-time updates or responsive data changes. Every adjustment, whether to data formatting or business logic, required developer support. This created unnecessary bottlenecks, delayed innovation, and left the business dependent on technical teams to keep up with changes in retail operations or customer expectations.
The ERP’s limitations made it difficult to scale or adapt. As Lux Bond & Green expanded its digital footprint with multiple BigCommerce storefronts, the lack of real-time data flow and the need for constant developer involvement hindered responsiveness. The company needed an integration approach that empowered business users, ensured consistency across systems, and supported long-term growth.
To effectively tackle its operational hurdles and optimize its digital infrastructure, Lux Bond & Green turned to iPaaS.com.
iPaaS.com’s robust integration platform allowed Lux Bond & Green to integrate multiple BigCommerce storefronts with the existing ERP system and modify the ERP’s rules using a low/no-code component, eliminating the need for developers.
Additionally, the introduction of Buy Online, Pick Up In Store (BOPIS) functionality enriched the customer shopping experience.
Lux Bond & Green significantly improved operations with iPaaS.com, empowering non-technical staff to swiftly adapt systems and maintain consistent, accurate data flows across all platforms.
This not only elevated business agility but also strengthened trust in their secure handling of complex transactions, ensuring that every customer interaction was managed with precision and reliability, resulting in smoother, more responsive customer service and reinforced Lux Bond & Green’s commitment to excellence in the luxury retail sector.
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