How Grand General connected BigCommerce B2B Edition and Microsoft Dynamics 365 Business Central with iPaaS.com to modernize ordering, automate data flows, and onboard dealers.
The Company
Grand General has been supporting the heavy-duty trucking industry since 1984. They’ve gone from humble beginnings to becoming a well-renowned global manufacturer and distributor of truck accessories that professional drivers have grown to count on.
Currently operating a 100,000-square-foot distribution center in California, their inventory spans over 10,000 products – from LED lights to hubcaps, truckers can obtain Grand General’s products exclusively through authorized dealers, distributors, and OEM partners.
Trucking Retail & Manufacturing
Los Angeles, CA
Microsoft Dynamics 365 Business Central, BigCommerce
Shero
Grand General was ready to move into a new era of B2B eCommerce. As a manufacturer and distributor with fine-tuned business practices developed over decades, they needed to be able to leverage an eCommerce platform that would allow for advanced B2B operations, and an integration layer that would support their complex back-office business rules and workflows.
With the help of MiSP Shero, Grand Central selected BigCommerce as the eCommerce platform. This would allow for a more standardized approach to B2B eCommerce with more predictable maintenance. Grand General similarly chose iPaaS.com to allow for a more predictable experience in maintaining and managing their evolving complex dataflows.
Grand General now has a state-of-the-art site where customers can easily place orders. The B2B user hierarchy allows multiple buyers from their customers to interact and take actions at their appropriate level. Shipment notifications and invoices are sent in near real time from BigCommerce, even though they originate in Microsoft Dynamics 365 Business Central.
With the help of iPaaS.com mapping filters, Grand General has been able to slowly onboard B2B customers to their new site, allowing their team to ease clients into this new, modern process.
Shero Commerce built a dynamic BigCommerce B2B store for Grand General, leveraging their many years of eCommerce and digital marketing experience to guide the client into a new era of online sales.
Let’s build your integration strategy without the guesswork.
© 2026 iPaaS.com | Privacy Policy | Terms of Use | Legal | Status
