The Epicor Prophet 21 (P21) and Salesforce integration connects both systems through iPaaS.com's central hub, syncing 4 data objects across customers automatically. 3 of those objects sync bidirectionally, so changes in either system update the other in real time, with no custom code.
Certified, prebuilt, and fully governed: connect Epicor Prophet 21 (P21) and Salesforce for a flat fee, with no custom development required.
The Epicor Prophet 21 (P21) and Salesforce integration via iPaaS.com connects both platforms to automate the flow of Customer, Customer Company, Customer Address, Customer Company Address data. With 4 supported data objects and bidirectional and one-way sync options, your teams can eliminate manual data entry, reduce errors, and maintain accuracy across both systems in real time.
| Data Category | iPaaS.com Hub Object | Data Flow Direction |
|---|---|---|
| Customers | Customer | Epicor Prophet 21 (P21) ↔ Salesforce |
| Customer Company | Epicor Prophet 21 (P21) ↔ Salesforce | |
| Customer Address | Epicor Prophet 21 (P21) ↔ Salesforce | |
| Customer Company Address | Epicor Prophet 21 (P21) → Salesforce |
Customer, customer company, and customer address records sync bidirectionally between P21 and Salesforce, while customer company address flows one way from P21 into Salesforce. No order, product, or financial data moves in this configuration, it's purely account-data alignment.
Sales teams want the account list in Salesforce to reflect who's actually a customer in P21, without maintaining two separate lists. When account details change on either side - a new company address, updated contact info - teams want that update to reach the other system automatically rather than manually reconciling records. Distributors with a shared account base across sales and operations rely on this to keep company-level data consistent, even without order or transaction data flowing between the two.
Distributors using Epicor P21 for operations with Salesforce as their CRM, who need customer and account records to match across both without requiring order or financial data to sync.
The Epicor Prophet 21 (P21) and Salesforce integration via iPaaS.com supports 4 data objects including Customer, Customer Company, Customer Address, Customer Company Address. Each object can be configured to sync in one or both directions depending on your business requirements.
Yes, 3 of the 4 supported data objects can sync bidirectionally between Epicor Prophet 21 (P21) and Salesforce. This means changes in either system are automatically reflected in the other, keeping your data consistent across both platforms.
No. The Epicor Prophet 21 (P21) and Salesforce integration is pre-built and managed by iPaaS.com. You can connect both platforms without writing any custom code or hiring a developer. Our team handles the setup, maintenance, and ongoing support.
Customers data including Customer, Customer Company, Customer Address can be synchronized between Epicor Prophet 21 (P21) and Salesforce through the iPaaS.com integration hub. This ensures your customers records stay accurate and up to date across both platforms in real time.
Yes. iPaaS.com supports event-driven workflows that trigger data syncs in real time as changes occur in either Epicor Prophet 21 (P21) or Salesforce. Scheduled interval syncs are also available depending on your configuration needs.
Yes. The dataflows shown on this page reflect the currently configured objects for this integration. If you need additional data objects or custom mappings between Epicor Prophet 21 (P21) and Salesforce, contact the iPaaS.com team to discuss your requirements.
