The Epicor Prophet 21 (P21) to Zoho CRM integration connects both systems through iPaaS.com's central hub, syncing 5 data objects across customers, orders, products automatically. 1 of those objects sync bidirectionally, so changes in either system update the other in real time, with no custom code.
Certified, prebuilt, and fully governed: connect Epicor Prophet 21 (P21) and Zoho CRM for a flat fee, with no custom development required.
The Epicor Prophet 21 (P21) + Zoho CRM integration via iPaaS.com connects both platforms to automate the flow of Customer, Product, Transaction, Customer Address, and more data. With 5 supported data objects and bidirectional and one-way sync options, your teams can eliminate manual data entry, reduce errors, and maintain accuracy across both systems in real time.
| Data Category | iPaaS.com Hub Object | Data Flow Direction |
|---|---|---|
| Customers | Customer | Epicor Prophet 21 (P21) ↔ Zoho CRM |
| Customer Address | Epicor Prophet 21 (P21) ← Zoho CRM | |
| Orders | Transaction | Epicor Prophet 21 (P21) → Zoho CRM |
| Transaction Line | Epicor Prophet 21 (P21) → Zoho CRM | |
| Products | Product | Epicor Prophet 21 (P21) → Zoho CRM |
P21 holds customer, order, and product data as the operational system of record; Zoho CRM uses that same data for sales visibility and pipeline management. Customer records sync bidirectionally, address updates flow from Zoho into P21, and order and product data flow from P21 into Zoho.
Sales teams want visibility into a customer's order history and current product catalog directly in Zoho, rather than checking P21 separately for that context. Account updates made through a Zoho-driven sales process need to reach P21 so customer records don't drift out of sync between the two systems. Reps working deals also want product data reflecting what's actually available in P21, not a manually maintained duplicate list in the CRM.
Distributors using Epicor P21 for order and inventory management who run sales through Zoho CRM and need order history and product data visible there.
The Epicor Prophet 21 (P21) + Zoho CRM integration via iPaaS.com supports 5 data objects including Customer, Product, Transaction, Customer Address, Transaction Line. Each object can be configured to sync in one or both directions depending on your business requirements.
Yes — 1 of the 5 supported data objects can sync bidirectionally between Epicor Prophet 21 (P21) and Zoho CRM. This means changes in either system are automatically reflected in the other, keeping your data consistent across both platforms.
No. The Epicor Prophet 21 (P21) + Zoho CRM integration is pre-built and managed by iPaaS.com. You can connect both platforms without writing any custom code or hiring a developer. Our team handles the setup, maintenance, and ongoing support.
Customers data including Customer, Customer Address can be synchronized between Epicor Prophet 21 (P21) and Zoho CRM through the iPaaS.com integration hub. This ensures your customers records stay accurate and up to date across both platforms in real time.
Yes. iPaaS.com supports event-driven workflows that trigger data syncs in real time as changes occur in either Epicor Prophet 21 (P21) or Zoho CRM. Scheduled interval syncs are also available depending on your configuration needs.
Yes. The dataflows shown on this page reflect the currently configured objects for this integration. If you need additional data objects or custom mappings between Epicor Prophet 21 (P21) and Zoho CRM, contact the iPaaS.com team to discuss your requirements.
