Every order ready to ship, every tracking number back
The Shippo integration sends orders FROM iPaaS.com to Shippo’s Orders list, each with its shipping address and items, when the order is created or updated and passes the order filter. Your team buys the label in Shippo, or the integration buys it automatically, once per order, using the carrier service that matches the order’s shipping method. Each label’s tracking number, shipping method, postage cost and Shippo status come back TO iPaaS.com on the original order, by Shippo’s webhooks, right after an automatic purchase, and from an hourly check. Shippo’s carrier services also come TO iPaaS.com as shipping methods.
iPaaS.com holds the order and Shippo holds the label. Orders can’t be changed or cancelled in Shippo after they are sent, so they should be sent when ready to ship. International labels and multi-package shipments are bought in Shippo, not automatically.
Orders go to Shippo as soon as they are created or updated in iPaaS.com and pass the order filter. Labels and tracking come back when Shippo sends its webhook, usually within seconds, and an hourly check catches anything missed. Orders can't be changed in Shippo after they are sent, so later order changes aren't synced.
The integration supports orders with their addresses and lines FROM iPaaS.com, and tracking and shipping methods TO iPaaS.com. Within those, a subscriber or MiSP can add mappings, filters and custom fields, such as the label file link on tracking.
No. You subscribe from the Integration Marketplace, paste a Shippo API token and apply the default templates. Automatic labels need a translation from your shipping methods to Shippo carrier services, a ship-from address and a default parcel, all set in iPaaS.com.
Every error starts with a code and says what to do, for example a shipping method with no carrier service set. Failed transfers appear in Integration Monitoring and are retried, and a record can be resent with Manual Sync. A retry never creates a second Shippo order or buys a second label.
*Not all data objects flow bi-directionally
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