Blackbaud Raiser's Edge NXT Integration

Unify your nonprofit’s donor data across every system

What the Raiser's Edge NXT Integration Does

The Raiser’s Edge NXT integration with iPaaS.com keeps constituent records synchronized between Raiser’s Edge NXT and your connected business systems. When a constituent is created or updated in Raiser’s Edge NXT, that record and its associated addresses flow automatically to connected platforms. Changes made in connected systems can also be written back to Raiser’s Edge NXT, making it easy to keep your donor database current regardless of where data originates.

Common Connections

Raiser’s Edge NXT is commonly connected with Salesforce, NetSuite, Microsoft Dynamics 365 Business Central, Fundraise Up, and other CRM, fund accounting, and ERP platforms nonprofits rely on for donor management, financial reporting, and operational workflows.

View all Blackbaud Raiser’s Edge NXT integration dataflows.

Key Use Cases

Automatically create or update constituent records in connected systems when donors are added or changed in Raiser’s Edge NXT
Write constituent records from connected systems into Raiser’s Edge NXT, with smart collision handling that matches and updates existing donors rather than creating duplicates
Keep donor addresses synchronized across Raiser’s Edge NXT and connected platforms automatically
Sync constituent custom fields alongside core contact data so connected systems have the full donor picture
Delete constituents in connected systems automatically when they are removed from Raiser’s Edge NXT

Workflow Examples

Raiser’s Edge NXT Constituent to connected systems: When a constituent is created, updated, or deleted in Raiser’s Edge NXT, the record and all associated addresses automatically sync to connected platforms. Both individuals and organizations are supported, with constituent type, fundraiser status, and other key fields included alongside core contact data.
Connected systems to Raiser’s Edge NXT Constituent: When a customer record is created or updated in a connected system, it is written to Raiser’s Edge NXT as a constituent. The integration searches for an existing matching constituent before creating a new one, using email address or lookup ID to avoid duplicates. Addresses are written at the same time.
Address updates (standalone): Address changes in Raiser’s Edge NXT that occur outside of a full constituent update are picked up automatically and synced to connected systems without waiting for the next constituent change event.

Who This Is For

Nonprofits using Raiser’s Edge NXT as their donor CRM who need constituent data kept current in fund accounting, ERP, or other operational systems
Development and finance teams replacing manual constituent data exports with an automated two-way sync
Organizations where donor records may originate in multiple systems and need to stay consistent across all of them
Teams managing both individual donors and organizational constituents who need appropriate handling for each type
Nonprofits tracking constituent custom attributes that need to carry through to reporting or downstream systems

Frequently Asked Questions (FAQs)

How quickly do changes in Raiser's Edge NXT reach connected systems?
Constituent creates, updates, and deletes trigger automatic syncs via Raiser's Edge NXT webhook events, so changes flow through shortly after they are made. Webhook subscriptions need to be enabled in your iPaaS.com subscription settings before automatic syncs will run.
Does data flow in both directions between Raiser's Edge NXT and connected systems?
Yes. Constituent records and addresses can flow from Raiser's Edge NXT to connected systems and from connected systems back into Raiser's Edge NXT. You control which direction is active and can run one or both based on your workflow.
What happens if a constituent being pushed to Raiser's Edge NXT already exists there?
The integration checks for an existing matching constituent before creating a new one, using email address or lookup ID as the match criteria. When a single match is found, the integration updates the existing constituent record rather than creating a duplicate. If multiple matches are found, the integration flags the ambiguity rather than guessing.
Are constituent addresses included in the sync?
Yes. Addresses always transfer alongside the constituent record. Standalone address changes in Raiser's Edge NXT (changes that happen outside of a full constituent update) are also picked up and synced automatically through a separate address flow.
Can constituent custom fields be included in the sync?
Yes. Custom fields on Raiser's Edge NXT constituents can be mapped to corresponding fields in connected systems. Eight data types are supported, including text, date, boolean, number, and code table entries.
What happens when a constituent is deleted in Raiser's Edge NXT?
Constituent deletes in Raiser's Edge NXT are propagated to connected systems automatically. Note that delete is supported in the inbound direction only; deletes cannot be pushed from connected systems into Raiser's Edge NXT through this integration.
Does the integration handle both individual donors and organizational constituents?
Yes. The integration identifies whether a constituent is an individual or an organization and maps the appropriate fields for each type. For individuals, first name, last name, and individual-specific attributes are transferred. For organizations, the organization name is mapped to the company field.
What authentication does the integration use?
The integration connects to Raiser's Edge NXT using OAuth 2.0 via the Blackbaud SKY API. Setup requires a Blackbaud developer account, a Standard APIs subscription, and a registered application with the correct redirect URI and scope. Once connected, the integration manages token refresh automatically.

Related Integrations

Virtuous CRM, NetSuite, Microsoft Dynamics 365 BC, Salesforce, SYSPRO, Fundraise Up

Supported Data Objects

Constituents: name, email address, constituent type (Individual or Organization), and fundraiser-related fields

Constituent Addresses: address lines, city, state/region, postal code, country, and preferred address designation

Constituent Custom Fields: constituent records can be mapped to corresponding fields in connected systems

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